Advisory Board Member Profile
|
John Villasenor
ServiceNow
Senior Manager Solution Consulting |
Areas of Expertise:
YOUR Customer Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience in your Organization
|
Throughout my 30+ year career, I have held steadfast that the customer must come first. For if we don't take care of them, who else is there? I thrive at building strong, self disciplined teams who incorporate standards that put the customer at the top of the stack in everything we do.
My career experiences range from leading large Data Center Operations Centers, Professional Services, Pre-sales organizations, Call Centers, and have participated in several start up companies. I have built my brand from these experiences and have made strong positive impacts to the customers I consult and interact. I am truly humbled and honored to be a member of the Customer Experience Advisory Board and look forward to our journey together.
|
