Tombolo Institute Executive Education Programs
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EXECUTIVE PROGRAMS
at TOMBOLO INSTITUTE
at BELLEVUE COLLEGE
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Advisory Board Member Profile


John Villasenor
ServiceNow
Senior Manager Solution Consulting

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Areas of Expertise:
YOUR Customer ​Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer ​Relationship Building, Customer Experience Functional Alignment, Customer Experience in your Organization
Throughout my 30+ year career, I have held steadfast that the customer must come first. For if we don't take care of them, who else is there? I thrive at building strong, self disciplined teams who incorporate standards that put the customer at the top of the stack in everything we do.

My career experiences range from leading large Data Center Operations Centers, Professional Services, Pre-sales organizations, Call Centers, and have participated in several start up companies. I have built my brand from these experiences and have made strong positive impacts to the customers I consult and interact.

I am truly humbled and honored to be a member of the Customer Experience Advisory Board and look forward to our journey together. 

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Tombolo Institute at Bellevue College
Executive Programs
15127 NE 24th St  #733
Redmond, WA 98052
Contact Us
Ilene Zeiger - Customer Experience Program Director
Email: ilenezeiger@tomboloinstitute.education
Phone: 425-523-8754
Barbara Marshall - Design Thinking Program Director
Email: bmarshall@tomboloinstitute.education
Phone: 425-361-0855
EXECUTIVE PROGRAMS at TOMBOLO INSTITUTE AT BELLEVUE COLLEGE powered by the Zschool
In today’s ever evolving landscape no one can stand still; they must re-imagine how they approach business. ​​Teamwork and combining both creative and analytical approaches are integral to solving complex problems.
  • Home
  • Our Programs
    • Design Thinking >
      • Our Design Thinking Difference
      • INDIVIDUALS >
        • Academic Overview
        • Curriculum
        • In-Class Program
        • Online Program
        • Upcoming Class Dates
      • Our Faculty & Leadership
      • Register & Pay >
        • Register Now
        • Pay Now
    • Customer Experience >
      • Our CX Difference
      • Our Faculty & Leadership
      • INDIVIDUALS >
        • Academic Overview
        • Curriculum
        • In-Class Program
        • Online Program
        • Upcoming Class Dates
      • Register & Pay >
        • Register Now
        • Pay Now
  • About
    • About Tombolo Institute at Bellevue College
    • About Zschool
    • FAQ
  • Corporations