Advisory Board Member Profile
|
Carrie Brose
Senior Manager - Client Success
|
Areas of Expertise:
Customer First Culture, Principles of Customer Relationship Building, Accelerate & Improve Decisions with Data
|
As Manager of Sales Operations, Carrie oversees the team implementing new business as well as annual renewals. First impressions set the stage for ongoing relationships, Carrie guides her team through successful implementation project management and handoff to the service team. Annually her team revisits each account and walks them through renewal ensuring changes are implemented timely and efficiently. Her team focuses on continual process improvement to deliver a better experience through each implementation and renewal.
In previous roles, Carrie built relationships with client's C-Suite and broker partners by building trust, dedicated service and service planning built around data and health care landscape changes.
|
